Client Servicing Executive / Sr. Executive
Post : Client Servicing Executive / Sr. Executive
Function : Marketing – Event Management
Required Experience : 0-5 Years
Job Location : Bangalore
Job Description
Client Servicing Executive / Sr. Executive to handle Events and Engagement needs of our clients in a Professional Mannar.
Key Responsibilities
- Understanding client’s event and engagement needs and make notes of all interactions
- Develop and present the customised plan as per client’s brief
- Engage with creative, production and other teams to ensure that the solution being presented to the client meets/exceeds expectations
- Travel as per the requirement of business/events and ensure efficient and complete delivery towards all the commitments
- Responding to client enquiries in a timely and professional manner
- Upselling company products / services wherever possible
- Cultivating solid relationships with clients through professional conduct, effective communication, regular client interactions, proactive approach and updated knowledge
- Maintaining an accurate record of all existing and potential clients. Maintain trackers, reports of client interactions
- Collect client feedback regularly, communicate, correct and resolve complaints
- Demonstrate excellent communication, problem-solving and customer service skills at all the time
- Actively working on Cycool’s Social Media Marketing plan and coordinate with required people/teams.
- Business Development – Identify new business opportunities, new clients through referrals, email marketing, social media marketing etc.
- Stay up to date about the new trends in experiential industry and also look for the innovation opportunities at work
Education and Experience
- Master of business administration or any Industry-related field
- Proven experience of working as a client servicing executive, preferably in event industry
- Proficiency in MS Word, Power Point and Excel
- Effective communication skills and exceptional customer service skills
- Very good in emotional intelligence, people management and presentation skills
- Excellent fluency in English
Why Explore a Career with Cycool
Cycool is a young and passionate Experiential agency inclined towards innovative and quality deliverables. We are a growing company with over 5 years of experience. There are ample opportunities to work across India locations.
The most important plus point of working with a start-up is that you get to work with every department very closely which helps you in growing, learning and earning together!
www.cycool.co.in | www.cycoolsports.com
How to Apply:
Interested candidates can apply here by filling the required fields and upload their updated resume and a recent photograph. They can also email details at info@cycool.co.in