Privacy Policy

Last updated: March 27, 2023

The Privacy Policy of www.cycool.co.in (hereinafter referred to as “site “) detailed herein below governs the collection, possession, storage, handling and dealing of personal identifiable information/data and sensitive personal data (hereinafter collectively referred to as “information”) of the users of the site.

All the users must read and understand this Privacy Policy as it has been formulated to safeguard the user’s privacy. It outlines the ways users can ensure protection of their personal identifiable information. This Policy is applicable to user of the site through Laptop, desktop, mobile or any other similar device.

COLLECTION OF INFORMATION

We confirm that we collect that information from you which is required to provide and improve the Services.

• When the user contacts us through the site, we collect user information including name, designation, company name, email address, phone/mobile number, address and other business information which may be required for quick and better response/service and hence intend to facilitate the users in their businesses. In this regard, we may also record conversations and archive correspondence between users and the representatives of the site (including the additional information, if any) in relation to the services for quality control or training purposes.
• We also gather and store the user’s usage statistics such as IP addresses, pages viewed, user behaviour pattern, number of sessions and unique visitors, browsing activities, browser software operating system etc. for analysis, which helps us to provide improved experience and value-added services to the users.
• Once a user connects through the site, the user is no longer anonymous to us and thus all the information provided by users shall be stored, possessed in order to provide you with the requested services and as may be required for compliance with statutory requirements.
• We retain user provided Information for as long as the Information is required for the purpose of providing services or where the same is required for any purpose for which the Information can be lawfully processed or retained as required under any statutory enactments or applicable laws.
• In relation to our paid services, if any, we may collect personal information of a more sensitive nature which includes bank account numbers and/or related details to facilitate the sale or purchase of the services available on the site.

User may update, correct, or confirm provided information by writing back to us again through the site or by sending a request to info@cycool.co.in.

PURPOSE AND USAGE OF INFORMATION

The following are the purposes of collecting the Information:

1. For the verification of your identity, possibility check for the required services and to provide reasonably possible customized services.
2. For facilitating the services/solutions mentioned on the site.
3. For advertising, marketing, displaying & publication.
4. For enabling communication with the users of the site, so that the users may fetch maximum business opportunities.
5. For generating business enquires and trade leads.
6. For sending communications, notifications, newsletters and customized mailers etc.

Please get in touch with us at the above email address in case you would like to object to any purpose of data processing. However, please note that if you object or withdraw consent to process data as above, we may discontinue providing you with services through our site.

DISCLOSURE OF INFORMATION

Information we may collect from you may be disclosed and transferred to external service providers who we rely on to provide services to us or to you directly. For instance, information may be shared with

• Affiliated companies for better efficiency, more relevancy, innovative business matchmaking and better personalised services.
• Government or regulatory or law enforcement agencies, as mandated under statutory enactment, for verification of identity or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences.
• Service provider including but not limited to payment, customer and cloud computing service provider (“Third Party”) engaged for facilitating service requirements of user.
• Business partners for sending their business offers to the users, which are owned and offered by them solely without involvement of the site.

Links to the websites of any of the above may be available on the site as a convenience to user(s) and the site does not have any control over such websites. The usage of such websites by the user will be governed by their respective Privacy Policies and the present Privacy Policy will not apply to usage of such websites. The users of such websites are cautioned to read the privacy policies of such websites.

Please get in touch with us at the above email address in case you would like to object to any purpose of data processing. However, please note that if you object or withdraw consent to process data as above, we may discontinue providing you with services through our site.

In relation to such disclosures, receiving parties have consented and confirmed that:

1. There shall be limited disclosure of any Information to its Directors, officers, employees, agents or representatives who have a need to know such Information in connection with the business transaction and are only permitted to use your Information in connection with the said purpose,
2. They shall keep the Information confidential and secure by using a reasonable degree of care, and
3. They shall not disclose any Information received by them further and must abide by the Privacy Policy of the site.

REASONABLE PROTECTION OF INFORMATION

We employ commercially reasonable and industry-standard security measures to prevent unauthorized access, maintain data accuracy and ensure proper use of information we receive.

These security measures are both electronic as well as physical but at the same time no data transmission over the Internet can be guaranteed to be 100% secure.

We strive to protect the User Information, although we cannot ensure the security of Information furnished/transmitted by the users to us.

We recommend that visitors/users to click the Submit button on Contact Page when they have completely filled the form. This is to ensure that others cannot access Information of the users and correspondence, if the user shares the computer with someone else or is using a computer in a public place.

We recommend you not to disclose password of your email address, online bank transaction and other important credentials to our employees / agents / affiliates/ personnel, as we do not ask for the same.

COOKIES

We, and third parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, “flash cookies” and similar files or technologies to collect and store information in respect to your use of the site and track your visits to third party websites.

We also use cookies to recognize your browser software and to provide features such as recommendations and personalization.

Third parties whose products or services are accessible or advertised through the site, including social media sites, may also use cookies or similar tools, and we advise you to check their privacy policies for information about their cookies and the practices followed by them. We do not control the practices of third parties and their privacy policies completely govern their interactions with you.

DATA TRANSFERS

User Information that we collect may be transferred to, and stored at, any of our affiliates, partners or service providers which may be inside or outside your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. By submitting your personal data, you agree to such transfers.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

QUESTIONS

Please contact us regarding any questions, clarifications, or grievances. Please email us at info@cycool.co.in or connect through the link https://cycool.co.in/contact-us/

CHANGES IN PRIVACY POLICY

The policy may change from time to time, so users are requested to check it periodically.